Concierge Companies

PingLocker provides an ‘out of the box’ concierge operating platform for entrepreneurs and concierge businesses looking to better serve their customers.

About Us

PingLocker is on a mission to transform the way residents and employees’ access products and services when at home or the office. We are a British business, founded in London in 2013. Our online concierge operating platform joins up Property Owners/Managers looking to add amenities to their building for residents; customers who want the ultimate convenience when ordering products & services in their home or workplace; local service provides who seek to expand their businesses but don’t have the technology or logistics experience. 

Customers order via our app or a branded resident/workplace app, they can then place orders anytime, whether it be a food delivery order, dry cleaning, housekeeping or a personal training session. Everything is managed via the app as both the user and supplier of the service communicate via the platform. 

We operate in across the UK, and are now launching in new cities across Europe with our partners and are looking to build a strong team of highly motivated and passionate people who can help us lead the development of our platform and bring the PingLocker convenience to every apartment and workplace. If your an entrepreneur or concierge business looking to leverage our 'out of the box' concierge operating platform we would love to work with you. 

Do you want to start your own on-demand concierge business?

#PINGLOCKER is the first on-demand property concierge platform allowing residential and commercial property developers, owners and managers to provide additional amenities to residents/workers, build a thriving community, enhance engagement & retention, drive efficiencies and generate additional ancillary revenue. 

We have integrated our operations and hardware (intelligent lockers that we place in buildings providing 24/7 collection/delivery of orders) with our Apps allowing entrepreneurs and concierge companies an 'out of the box' operating platform to run your business and ignite the digital potential in your country or city. 

The PingLocker operating platform has many modules that are fully configurable. We provide support in setting up your entire concierge business and are experts at combining technology with operational excellence, customer support functions with the sales and marketing tools in order to deliver a complete service proposition. 

By joining the PingLocker platform we can help you launch your business reach new customers and build your presence within local marketplaces. 

Leveraging our proven technology and operating model to ignite the digital potential in your Country or City

Our PingLocker concierge platform set-up package provides an opportunity to partner with our market leading on-demand concierge brand and launch PingLocker in your city. 

You leverage everything our business has from our suppliers, products & services and operating systems. All sales and marketing collateral is readily available aswell as access to our customer support and operations function. We already work with some of the biggest names in the real estate industry making it easier for you to unlock the potential in your region.

What will you receive as a PingLocker partner?
A full ‘turnkey’ operating model package will provide you with everything you need to start and grow your e-concierge business, including:

✔︎5 day training course at PingLocker HQ plus continuous training✔︎Full stationary start up pack✔︎Individual branded website and app✔︎Access to a full design team for all your artwork✔︎Help desk for day to day questions, coaching and advice✔︎Access to an instant chat solution allowing you to contact all other PingLocker agents to have discussions, share ideas and best practice✔︎Ongoing lead generation programme✔︎PingLocker operations manual
✔︎3-5-year agreement with right to renew