YOUR MOBILE APP

Your Mobile App

On top of a web platform, get your mobile native application

We build your platform in HTML5 providing a beautiful fully responsive website alongside your native App:

✓ Custom Domain - Your name on the door. Easy.
✓ iOS Apps - applications for iPhone & iPad.
✓ Android Apps - applications for for Android devices.

All we need from you is some basic information including:
- Colour scheme
- Content (images, logos, text)

Your platform including downloadable Apps will be available within 10 days!

Content Management

ADD & UPDATE CONTENT IN A FEW CLICKS

We build your App and provide a log-in for your building teams to upload specific content such as events and activities locally.

Managing content has never been easier. Point and click to add blocks and fill the information needed.

✓ Start from our collection of free-to-use templates
✓ Upload text, images, videos...
✓ Update content in a matter of seconds

Multilingual Options

LANGUAGE CUSTOMISATION OPTIONS

We build your Mobile App based on your users needs;

✓ Choose up to 13 available languages
✓ Translations can be done manually
✓ Google AI Neural technology translations available

Products & Services

Our all-in-one platform lets you very easily promote and sell your products and services.

✓ No limit in number of products
✓ Enriched product description (pictures, texts, videos)
✓ Seamless buying experience on all devices
✓ Integrated payment processing

Online Payments

SECURELY COLLECT AND MANAGE PAYMENTS

We've chosen Stripe as our secure payment gateway, we can manage everything on your behalf

✓ Seamlessly collect payment at checkout
✓ Easily refund customers
✓ Have a clear view on payments collected

Customer Support

OUR CUSTOMER SUPPORT TEAM ARE ON HAND

Our fully managed customer support team are on hand to answer questions from your users

✓ Live chat - Real time chat options
✓ Email support - Your own support email address
✓ Call Centre - Your own telephone number

Our contact teams are available as standard Monday - Friday 09:00-20:00 and Weekends 10:00-18:00.

Order Management

WE MANAGE ALL ORDERS & SUPPLIERS

Our expert teams who have handled 50,000 orders manage the end to end user experience.

✓ We handle & process all orders to completion
✓ We manage the communication with users & suppliers
✓ Customers can chat about an order in real time
✓ We agree and manage supplier performance
✓ We manage all payments (both users & suppliers)
✓ We manage & own all complaints & issues

Team Alerts & Notifications

WE COMMUNICATE WITH YOUR TEAMS

For each App you can decide which staff embers/teams receive alerts when products or services are ordered:

Set internal team alert rules
✓ Decide what alerts are sent to local teams
✓ Inform Front Desk/Reception teams to new orders
✓ Alerts via email, text message, or automated phone calls

Our operations team will work with you to ensure the finer details like access issues to your property are agreed.

Customer Reviews

REAL FEEDBACK TO RATE OUR PERFORMANCE

Our solution provides an automatic feedback mechanism providing complete transparency on performance and feedback from users:

✓ Star Ratings: Ratings from 1 Star to 5 Stars for each order
✓ Feedback: We invite comments on the experience
✓ Dashboards: We provide monthly dashboards

✓ Suppliers: We share with marketplace suppliers

Integrated Marketing Campaigns

WE PLAN, CO-ORDINATE & DELIVER THE MARKETING

Leverage our custom mailing tool to better connect with your community. We plan with you your marketing calendar whether it be social events, questionnaires or drive sales of products and services via your platform. All the production of collateral is done by our in-house marketing and brand teams on your behalf:

✓ Leaflets / Brochures to inform and engage
✓ Pop Up Banners to support the launch
✓ Gift Cards to support your App launch
✓ Digital Media Screens in your building
✓ Email / SMS Campaigns to drive conversion